Privacy Policy

Introduction

LNO360 is an ISP operations management platform built for Local Cable Operators and internet service providers across India. We take your privacy seriously. This policy explains what data we collect, how we use it, and how we protect it — in plain language.

Information we collect

• Account information: Name, email address, phone number, and business details provided during signup.
• Customer data you enter: Subscriber records, complaint logs, and billing data you manage through the platform.
• Usage data: Pages visited, features used, session duration, and browser or device type.
• Technical data: IP address, cookies, and log data used to maintain platform performance.

How we use your data

We use your data to provide and improve the LNO360 platform, send account-related notifications and support responses, analyse usage patterns to improve features, and ensure platform security. We do not sell your data. We do not use it for advertising.

Third-party services

LNO360 uses a small number of trusted services to operate.

• Vercel: Hosting and infrastructure.
• Analytics tools: Aggregated, non-personal usage insights to improve the platform.

These providers operate under their own privacy policies and are bound by data processing agreements.

Data security

We use industry-standard security practices including encrypted connections (HTTPS), access controls, and secure storage. No system is 100% secure, but we take reasonable steps to protect your data.

Your rights

You can request access to, correction of, or deletion of your data at any time. Contact us at the email below and we will respond within 7 business days.

Contact